CONDITION PRECEDENT:
This ticket (including IATA/BSP tickets) is issued and conveyance undertaken subject to the following Standard Conditions of Carriage, which include the exclusions of liability contained herein and any person being conveyed by the carrier agrees by the purchase of a ticket, to be bound by the conditions and restrictions herein.
CARRIER:
The Carrier is SA ROADLINK PASSENGER SERVICES (PTY) LTD, Registration No. 1999/24416/07; a company duly registered in accordance with the company laws of the Republic of South Africa and trading as SA ROADLINK.
EXCLUSION OF LIABILITY:
- SA ROADLINK, its shareholders, directors, officers, employees, servants of agents shall not be liable (whether in contract or delict) in any way whatsoever for any loss, injury or damage (including but not limited to consequential or special damages or loss of profits) of whatsoever nature, and whether or not caused by them arising out of, incidental to, or connected in any way with the conveyance or failure to convey by SA ROADLINK of any passenger or person.
- The persons name on the ticket issued by SA ROADLINK or any other third party, who claims an obligation due to it/he/she by SA ROADLINK hereby waives a claim it/he/she may have against SA ROADLINK arising out the issue and conveyance of a person and or unaccompanied goods or luggage.
- The waiver referred to in Clause 2 above will be binding on the heirs, dependants, assignees, executors, trustees or third persons name on the ticket.
- In the event of tickets issued by SA ROADLINK for travel on vehicles or services to be provided by other operators the passenger further agrees to be bound by the conditions of carriage of such other operator and SA ROADLINK shall have no liability in any manner whatsoever to such a person irrespective of the circumstances giving arise to such liability.
- In the event of SA ROADLINK employing the services of another carrier to carry out the journey undertaken in this ticket, whether in whole or a portion of the journey, the passenger or any other persons shall have no claim against SA ROADLINK for any delay caused, and loss (including but not limited to consequential loss); or any other reason. Such passenger’s claim may be limited to claims against such carriers, as provided for in their standard conditions of carriage.
TICKET:
This ticket is not transferable and is valid for use only by the persons to whom they are issued (passengers) and for the date and time shown thereon. It is the passenger’s responsibility to ensure that the correct information is shown on the ticket. Passengers are obligated to travel the complete journey as set out in this ticket and a variation of travel will only be entertained if a ticket is issued in accordance there with and that the appropriate fees are paid. A maximum of one child under 3 years of age (I.D. to be produced) may be conveyed free of charge with each fare paying adult passenger. SA ROADLINK maintains a strict NO REFUND Policy.
AMENDMENTS:
No hand-altered tickets will be recognised. Passengers are to ensure that SA ROADLINK effects any change to the ticket and that SA ROADLINK replaces with a new ticket embodying the changes.
DEPARTURE TIME:
Passengers are required to check in at the departure points 30 minutes before the departure time shown on the ticket. Failure on the part of the passenger to check in 30 minutes prior to the departure time on the ticket would be interpreted as a cancellation and the passenger’s seat shall be offered for sale to standby passengers on a first come, first serve basis. In the instance of a passengers’ failure to check in, the NO REFUND Policy will be maintained
PASSENGER’S LUGGAGE:
Unless contracted to the contrary, and at the sole discretion of SA ROADLINK, each fare-paying passenger is permitted to take free of charge, at own risk, two pieces of luggage not exceeding 80cm x 60cm x 30cm in size, of a total mass not exceeding 15kg. SA ROADLINK reserves the right to refuse the carriage of luggage that does not comply with these conditions. Large items must be carried in the luggage compartment and loaded only by the company’s servant or agent. Passengers should obtain a SA ROADLINK luggage sticker when boarding. Unaccompanied luggage will not be carried. SA ROADLINK will not be held responsible for loss or damage to passenger’s luggage, hand luggage or personal effects. No valuable items are to be placed in the luggage holds. The carrying of firearms is not permitted on SA ROADLINK coaches. Harmful chemicals, explosives, or toxic substances will not be carried.
UNACCOMPANIED MINORS:
No unaccompanied children under the age of 12 will be carried. Positive identification will be a requirement when the ticket is purchased and on boarding the coach for unaccompanied minors. SA ROADLINK accepts no liability whatsoever for the incorrect collection of minors and accepts no liability in the safe keeping of such passengers during conveyance.
PETS:
No animals will be carried with the exception of a trained guide dog accompanying a blind person.
PUBLIC LIABLITY INSURANCE:
SA Roadlink will make every effort to nsure safe conveyance of passengers. Nevertheless we regret that the SA ROADLINK PASSENGER SERVICES (Pty) Ltd., it’s management, staff, servants & agents must stipulate that they are absolutely unable to accept liability or responsibility for injury or damage of any nature whatsoever whether arising from negligence or any other cause howsoever which is suffered by any person who uses the bus service provided by SA ROADLINK. SA ROADLINK does not provide general insurance cover for passengers, their property or their luggage. All passengers should ensure that they are adequately insured, for any contingencies associated with road travel.
RESTRICTIONS:
No standing passengers shall be conveyed. Passengers may not lie or sit in the aisle or toilet of the coach. No luggage may be stowed in the aisle or toilet of the coach. Seat allocations shall be either on a first come first serve basis, alternatively on a reservation basis, at the sole discretion of SA ROADLINK.
TRAVEL DOCUMENTS:
Passengers must ensure that they are in the possession of valid travel documents for all cross-border journeys. SA ROADLINK accepts no responsibility for passengers who are not in possession of proper and valid travel documents, or where entry to any country or territory is refused to any person for any reason. No passenger shall have any claim of any nature against SA ROADLINK or its appointed agents, should he/she be prevented from undertaking, or continuing with any journey as a result thereof.
SMOKING:
In accordance with prevailing legislation, smoking is PROHIBITED on all SA ROADLINK coaches. This will include passenger compartments and toilet facilities.
ALCOHOL:
Alcohol may not be consumed on SA ROADLINK coaches and intoxicated passengers will also not be conveyed.
RIGHT OF CONVEYANCE:
The company reserves the right to refuse to undertake the conveyance of or the continued conveyance of any passenger(s) who violate any of the above terms and conditions.
GENERAL:
SA ROADLINK will make every effort to keep the current published timetable, but services may be affected by road, weather or other conditions beyond SA ROADLINK control. SA ROADLINK will therefore not accept liability for any costs incurred by passengers under such circumstances. SA ROADLINK reserves the right to revise seat allocations without notice and to operate substitute vehicles of a different standard to those advertised. SA ROADLINK reserves the right to cancel any of its services for whatever reason without notice. Passenger will then be accommodated on the next available coach travelling the journey. Under no circumstances will any liability be accepted for losses incurred by pre-booked passengers. SA ROADLINK will not be bound by fares incurred by pre-booked passengers. SA ROADLINK will not be bound by fares quoted verbally to passengers when such fares differ on the purchase of the ticket. All fares and schedules are subject to change without notice. E&OE